At Dream Ride Himalaya, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information when you visit our website, inquire about our services, or book a tour package with us. The types of information we collect may include:
- Personal Identification Information: Name, email address, phone number, mailing address, and payment information.
- Booking Details: Tour package details, travel dates, preferences, and special requests.
- Technical Information: IP address, browser type, device information, and usage data (cookies, etc.) to improve your experience on our website.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and confirm your tour bookings or inquiries.
- To communicate with you about your bookings, offers, promotions, or changes in our services.
- To personalize your experience and provide you with customized recommendations based on your preferences.
- To improve our website, services, and customer support.
- To comply with legal obligations or resolve disputes.
3. Protection of Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers and encryption technologies for financial transactions.
4. Sharing Your Information
We respect your privacy and will not share, sell, or trade your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers or business partners who assist in delivering our services (e.g., payment processors, travel agencies, or tour guides). These partners are required to maintain confidentiality and adhere to the same privacy standards as DreamRideHimalaya.
We may also disclose your information when required by law or to protect the rights, property, or safety of DreamRideHimalaya or others.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small files stored on your device that allow us to recognize your preferences and improve the functionality of our site.
You can choose to disable cookies through your browser settings, but this may affect some features of our website.
6. Your Rights
You have the right to:
- Access and update the personal information we hold about you.
- Request the deletion of your personal information, subject to certain legal limitations.
- Opt-out of receiving promotional emails by following the unsubscribe instructions in each email.
If you wish to exercise any of these rights, please contact us at dreamridehimalaya72@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third-party websites before sharing any personal information.
8. Changes to This Privacy Policy
DreamRideHimalaya reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DreamRideHimalaya
Email: dreamridehimalaya72@gmail.com
Phone No.: +91 8492932757, +91 9103735255
Whatsapp: +91 9103735255
Address: R/O Shey Near Shey Church Leh Ladakh 194101
Effective Date: March 15, 2025